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Training and development
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Training gives staff the skills they need. Development helps them grow for the future. Both make a business better.
Types of training
Induction: introduces new staff to the business, its rules, health and safety and colleagues.
Formal training: planned courses, either on-the-job (learning while working, such as shadowing) or off-the-job (away from the workplace, such as a college course).
Informal training: learning from colleagues as you go.
Self-learning: staff learn by themselves, such as online courses.
Formal training: planned courses, either on-the-job (learning while working, such as shadowing) or off-the-job (away from the workplace, such as a college course).
Informal training: learning from colleagues as you go.
Self-learning: staff learn by themselves, such as online courses.
Development
Ongoing training for all staff keeps skills up to date.
Target setting and performance reviews (appraisals) check progress and identify training needs.
Retraining is needed when new technology is introduced.
Target setting and performance reviews (appraisals) check progress and identify training needs.
Retraining is needed when new technology is introduced.
Why train?
Better skills raise productivity and quality.
Training shows staff they are valued, which improves motivation and retention (staff stay longer, cutting recruitment costs).
It is needed for health and safety law.
Limitations: it costs money and time, and trained staff may leave for better jobs.
Training shows staff they are valued, which improves motivation and retention (staff stay longer, cutting recruitment costs).
It is needed for health and safety law.
Limitations: it costs money and time, and trained staff may leave for better jobs.
A new employee spends her first morning learning fire procedures and meeting her team. What type of training is this?
- It introduces a new member of staff to the business.
Answer: Induction training
Training: induction, formal (on-the-job and off-the-job), informal and self-learning. Development uses targets and performance reviews. Training raises productivity, motivation and retention, but costs money and staff may leave.
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