GCSE-ready- Home
- Lessons
- GCSE & IGCSE Business
- Effective recruitment
Effective recruitment
🎬 The doodle video for this lesson is coming soon. Subscribe on YouTube to see it first.
Getting the right people into the right jobs is vital. Recruitment finds them; selection chooses the best.
Job roles
Directors: set the overall aims and strategy.
Senior managers: plan how to achieve the aims in their area.
Supervisors / team leaders: organise and support a team day to day.
Operational staff: do the core work, such as making products or serving customers.
Support staff: help the business run, such as IT, cleaning and admin.
Senior managers: plan how to achieve the aims in their area.
Supervisors / team leaders: organise and support a team day to day.
Operational staff: do the core work, such as making products or serving customers.
Support staff: help the business run, such as IT, cleaning and admin.
Recruitment documents
Job description: the job title, duties and responsibilities.
Person specification: the skills, qualifications and qualities the ideal person needs.
Application form: the same questions for every applicant, so they are easy to compare.
CV (curriculum vitae): the applicant's own summary of their education, experience and skills.
Person specification: the skills, qualifications and qualities the ideal person needs.
Application form: the same questions for every applicant, so they are easy to compare.
CV (curriculum vitae): the applicant's own summary of their education, experience and skills.
Internal and external
Internal recruitment: filling a job with someone already in the business. Cheaper and quicker, the person knows the business and it motivates staff, but brings no new ideas and leaves another vacancy.
External recruitment: advertising outside, such as job websites, agencies or social media. Wider choice and new ideas, but slower and more expensive.
Selection: shortlisting the best applicants, then interviews and sometimes tests.
External recruitment: advertising outside, such as job websites, agencies or social media. Wider choice and new ideas, but slower and more expensive.
Selection: shortlisting the best applicants, then interviews and sometimes tests.
A business needs a new head of marketing with fresh ideas. Should it recruit internally or externally?
- Internal candidates may not bring new ideas.
- External recruitment gives a wider choice.
Answer: Externally, to bring new ideas.
Job roles: directors, senior managers, supervisors, operational and support staff. Documents: job description, person specification, application form, CV. Internal recruitment is cheaper and motivating; external brings new ideas and wider choice.
Check you have got it
Answer 7 quick questions with instant marking. If you get one wrong, GCSE-ready shows you why and gives you another go. It is free, and you do not need an account.