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Staying safe online

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The internet is brilliant for learning, games and keeping in touch. Knowing how to spot problems, and what to do about them, keeps you in control.

Content, contact and conduct

Online risks often fall into three groups.
Content: things you see that are upsetting, false or not suitable for your age.
Contact: people who get in touch with you, such as a stranger asking for photos or personal details, or an adult pretending to be your age.
Conduct: how people behave online, including you. Unkind comments, sharing someone's photo without asking and cyberbullying are conduct problems.

Keep personal information private

Personal information includes your full name, home address, school, phone number, passwords, and photos that show where you live or go to school.
Use privacy settings so only people you know can see your posts.
Never arrange to meet someone you only know online unless a trusted adult knows and comes with you.

How to report a concern

If something online worries or upsets you: stop, do not reply, keep the evidence (do not delete the messages) and tell a trusted adult, such as a parent, carer or teacher.
Most apps and games have block and report buttons.
You can talk to Childline for free on 0800 1111.
Worries about an adult contacting a young person in a sexual way can be reported to CEOP, part of the National Crime Agency.
Worked example

A player you met in an online game asks which school you go to and for a selfie. What should you do?

  1. This is a contact risk: a stranger is asking for personal information.
  2. Do not reply or send anything.
  3. Block and report the player in the game.
  4. Tell a trusted adult what happened.

Answer: Do not share anything. Block and report the player, and tell a trusted adult.

Key idea

Online risks are about content, contact and conduct. Keep personal information private, use privacy settings, and if something worries you: stop, block, report and tell a trusted adult.

Check you have got it

Answer 6 quick questions with instant marking. If you get one wrong, GCSE-ready shows you why and gives you another go. It is free, and you do not need an account.