Open the app
  1. Home
  2. Lessons
  3. GCSE & IGCSE Business
  4. Product development and the Boston matrix

Product development and the Boston matrix

🎬 The doodle video for this lesson is coming soon. Subscribe on YouTube to see it first.

Businesses need a flow of new products and a balanced range. Packaging and the Boston matrix help them manage this.

New products, goods and services

New product development usually goes: idea, research, design, test marketing, launch.
Goods are physical items you can touch. Services are actions you cannot touch, such as a haircut. Services cannot be stored and are often produced and used at the same time.
Packaging protects the product, gives information (ingredients, instructions) and attracts customers through its design.

The Boston matrix

The Boston matrix sorts a business's products (its product portfolio) by market share and market growth.

Using the matrix

Cash from cash cows can fund question marks and stars.
A balanced portfolio has products in different positions, so the business is not relying on one product.
Limitation: it is a snapshot and does not show profit, and a 'dog' can still be useful.
Worked example

A product has a large share of a market that is no longer growing. Where is it in the Boston matrix?

  1. High market share.
  2. Low market growth.

Answer: Cash cow

Key idea

New products go from idea to launch. Goods are tangible; services are not. Packaging protects, informs and attracts. Boston matrix: stars, cash cows, question marks and dogs, by market share and growth.

The interactive lesson includes the diagrams for this topic.

Check you have got it

Answer 7 quick questions with instant marking. If you get one wrong, GCSE-ready shows you why and gives you another go. It is free, and you do not need an account.